FAQ's

 

FAQs: Website Designs

 

What you will need ahead of time:

What do I need to give you to personalize my website design?

How long does it take to have my website design loaded?

Decide on, Research and Register your Domain name.

Try not to make it too similar to another website, by doing so you may inadvertently send your customers to their site instead of your own.

 

Purchase a hosting package with any compatible hosting site. 

 

OneSpringStreet can help walk you through these steps at no at no extra charge with any OOAK website design purchase or this services can be purchased and handled for you.

Once you make your purchase, you will receive a confirmation from me with a form to fill out. When that form is returned to me I can then begin the process of personalizing your design.

 

 

Depending on your response time to return your form, then again with your approval of the logo and any other design elements, it can take up to one week to have your final design loaded. However if changes need to be made, this can delay the process.

Will I see my design before it is loaded?

Compatible hosts for OneSpringStreet Website designs:

What if my website is hosted on a different server?

Yes, your logo is personalized per your specifications with your business name and any additional text requested. Then a copy of your logo is sent to you for approval. Once the logo is approved, your design is then sent for approval.

Merchant Moms, Pappashop, Shoppe Pro.

These webhosts allow you to control the content on your website easily with drop down menus and entry boxes. All items, such as loading products, images, prices, descriptions, etc are determined and carried out by you, the website administrator.

 

Most hosts charge approx. 12.95 a month to host your website. And include a shopping cart.

All OneSpringStreet website templates are created to fit perfectly on the compatible website hosts listed.

OneSpringStreet cannot offer assistance to load your graphics on other hosting sites. If you are using any other host then those listed above, you may purchase the "graphics package" to the design you have chosen. 
*You will be required to load each within your websites coding system. If you need help loading your purchased graphics, please contact your host or review the help section provide by your host. *If you would like to transfer your domain over to any of the compatible hosts mentioned above, please contact the host of your choice. They are more than happy to help with the process.

What is a "Graphics Package"?

Who loads my products, images, descriptions, prices etc?

The graphics package to any website design is the images created to complete the entire design. It does not include the HTML coding.

When purchasing the graphics package only, your graphics are personalized to your specifications, the same as with a full template purchase; however you are required to load the images into your websites coding system.

*OneSpringStreet cannot offer support with this type of purchase,

* If you need help loading your purchased graphics, please contact your host or review the help section provide by your host.

*If you would like to transfer your domain over to any of the compatible hosts mentioned above, please contact the host of your choice. They are more than happy to help with the process.

This is all done through your Admin page of your website by the Administrator.

 

You are the Administrator of your website.

*You are in complete control over loading these items.

 

OneSpringStreet offers a service to load your pages and categories to help get your website ready faster so you can spend more time loading your products to sell.

Please see the products and services page for this purchase.

 FAQs: Auction Templates 

Can I use the logo and graphics from my purchased auction template on my web site and my About Me page?

Can I have a template designed for my store or my about me page to match the template I have purchased?

How long does it take to get my template?

No. All Html and graphics are property of OneSpringStreet and may only be used for the purpose in which they were sold. If you have purchased a template, the graphics and html may only be used for that auction template. Logos are non transferable to other areas of eBay and may not be used anywhere else on the web. You may purchase the "right to use" your logo on your store page or about me page. Or you may purchase another template to use on those pages. All template graphics and html are not to be used on any website unless the "rights to use" have been purchased for that intended use.

Yes of course. Each page would need to be purchased separately, unless purchased in an auction that includes both or all three. With each of these pages you may have the description, shipping, payment etc. Tabs changed to specifications.

 

 

Depending on your response time to return your form, then again with your approval of the logo However if changes need to be made, this can delay the process.

 

I am not getting any emails from you.

(also see if you have more than one email address)

If you have more than one email address....

Can I have a template designed for my store or my about me page to match the template I have purchased?

When you purchase a template from OneSpringStreet, my email address will be on the payment form from PayPal. Please put my email address into your address book so that my emails to you will not be diverted into your bulk/spam folder.  Putting my email address into your address book is very important. Your sample logo comes in picture form and most servers will not allow it to come through unless it's from someone you know. A trusted source. By putting my email address into your address book, it will tell your computer that my email is from a "known and accepted" source. Therefore allowing your preview to come through without problems.

If your email address' with PayPal has not been updated and is still attached to an email address you no longer check often, please do so, this is where your purchase confirmation and form will be sent to. I cannot start work on your order until I receive your response.

 Please remember that it is very important that I have the correct email address to send your template and emails to. If you reply from two different email address' it can be confusing as to which one to send your email to and I will need to write you to make sure-then I need to wait for an answer. 

Depending on your response time to return your form, then again with your approval of the logo However if changes need to be made, this can delay the process.

  

I've never used a template before, can you help me.

How many pictures can I put in one auction?

What if I want to change the font or color of the text?

Of course.  If you've never used a template before, please know that you will receive a full set of written directions to take you through the process of using your template. Step by Step. And if ever you run in to a problem, just email me for help

When listing directly with EBay, you can insert as many as you wish! There is no limit on the amount of pictures you can put in your auction, because you are using a template, you will not pay any extra fees to do so through eBay. Please note that if you have asked me to format your template for an auction host, such as Sellers Sourcebook, Auctiva, Sparedollar, Ink Frog and many more, that you will be limited to the amount of images that that host allows. Please see your auction hosts specifications for the amount as each is different.

Typically my auction templates come as shown. However, font and font color changes can be made for an additional fee.

 

 Who hosts the graphics used in my template?

Who hosts the images of my products I put in my template?

What if I want to change the font or color of the text?

The graphic images that create your template are hosted by OneSpringStreet.

The images of the items you are selling are hosted by you.

 

Typically my auction templates come as shown. However, font and font color changes can be made for an additional fee.

I emailed you two hours ago, how come I haven't heard from you yet?

Please know that what I do has become pretty much full-time job, usually working 12 hour days, I receive approximately 200 emails a day. Each and every question is extremely important to me to answer as efficiently as I possibly can. I do my very best to reply or acknowledge any and all emails within a reasonable amount of time. Please know that if you email me at 2 am (my time-EST) I am probably sound asleep. I answer all of my emails in the order in which they were received. Just as soon as I read yours I am able to answer it. If you send several, each with different information, I need to go through each one before I respond so that I can send you one instead of many different emails at a time. 

     

     
     
     

     

    Beautiful Elegant Website Templates!
    Digital Graphics, Scrapbooking, Business Cards, Wedding Signs, Printable Tags,
    Website Designs, Ebay Auction Templates, Etsy Banners, Printable Vintage Images
    www.OneSpringStreet.NET
    2004-2014